Dreambox IPTV · Installation
Your device. Your setup route.
Setting up Dreambox IPTV starts with choosing the guide that matches your device and the account information you received. Open your device below and follow only the instructions relevant to your setup.
Open the guide made for your device.
Each device below contains its own installation route. Nothing changes somewhere else on the page—open a chapter and the full guide appears directly beneath that device.
Which account details might my player ask for?
- Profile name
- A name you choose, for example Dreambox IPTV.
- Username
- The username supplied with your account.
- Password
- The password supplied for your IPTV account.
- Server / portal / M3U
- Use only the complete address you received for your setup.
01 Samsung & LG Smart TV Smart television Install a compatible IPTV app from your television's app store.
Set up a player using Xtream Codes
- Open your television's app store and search for a compatible IPTV player, such as an available Smarters-based app.
- Check whether the app supports Xtream Codes and install it.
- Open the player, add a new user and choose Xtream Codes API when your player supports this login method.
- Enter your received server URL, username and password. You can name the profile Dreambox IPTV.
- Save the profile, allow the channel list to load and then open an available channel.
App names and availability can differ by TV model and region. If your player asks for a device ID instead of login details, tell support which app you are using.
Need help? Send your exact TV model and IPTV app name.
WhatsApp help ↗02 Android TV & Google TV Google TV · TV box · Nvidia Shield Choose between a compatible Smarters player or TiviMate.
Route A · Compatible Smarters player
- Search your app store for a suitable Smarters-based player and verify that it is available for your device.
- Install the app and choose the option to add a new user.
- Choose Xtream Codes if both your player and account support it.
- Enter the Dreambox IPTV account information you received, save the profile and wait for the content to load.
Route B · TiviMate
- Install TiviMate on your Android TV device.
- Open TiviMate and choose Add playlist, followed by the correct login method such as Xtream Codes.
- Enter the supplied server URL, username and password.
- Let the playlist process, give it a name and complete the setup.
TiviMate is designed for Android TV. Any app purchase or premium feature offered by TiviMate is separate from your Dreambox IPTV subscription.
Include your Android TV model and chosen player when contacting support.
WhatsApp help ↗03 Amazon Fire TV Stick Fire TV devices Install a compatible player and add your Dreambox IPTV account.
Install your IPTV player
- First check whether your preferred player is available directly in the Amazon Appstore.
- If installation through Downloader is required and supported by your Fire TV model, install Downloader from the Appstore.
- In Downloader, use only a download address provided by the official developer of the player.
- If Fire TV requests permission, grant installation permission only where required for that installation.
- Install the player and disable any additional installation permission afterward if you no longer need it.
Add your Dreambox IPTV account
- Open the installed player and select a supported login method such as Xtream Codes API.
- Enter your supplied server URL, username and password.
- Save the profile and wait for the playlist to load.
Fire TV models do not all support exactly the same apps or installation methods. Share your model with support if you are unsure which route applies.
Tell us your Fire TV model and the player you want to use.
WhatsApp help ↗04 MAG Box External portal setup Connect a compatible MAG model using the portal address supplied to you.
Connect your portal
- Connect your MAG Box to your television and internet.
- From the built-in portal, open Settings → System settings → Servers → Portals .
- Enter a portal name such as Dreambox IPTV.
- Enter the supplied portal address under Portal 1 URL.
- Save your settings and restart the portal to load the connection.
Your account must support portal access for this method. If activation requires it, support may ask for the MAC address of your box.
Official Infomir portal documentation ↗Include your MAG model and MAC address if support requests it.
WhatsApp help ↗05 iPhone & iPad iOS mobile & tablet Add your account to a compatible IPTV player from the App Store.
Configure a compatible iOS player
- Open the App Store and search for an IPTV player supporting your account type, such as Smarters Player Lite when available.
- Verify the publisher, install the app and open it.
- Choose the option to add a user or playlist.
- Select Xtream Codes when supported and enter the login information you received.
- Save the profile, wait for the content to load and select what you want to watch.
Button names can vary between app versions. Any purchase offered by the player itself is separate from your Dreambox IPTV subscription.
Tell support which iPhone or iPad model and player you are using.
WhatsApp help ↗06 Windows PC & Laptop Desktop setup Use a compatible desktop player or an M3U playlist through Kodi.
Route A · Compatible desktop player
- Download the Windows version of your chosen IPTV player from its official developer.
- Install and open the player, then choose the option to add an account.
- Select Xtream Codes if supported.
- Enter your Dreambox IPTV account details and load the channel list.
Route B · Kodi with IPTV Simple Client
- Install Kodi using the official Kodi website.
- Open Settings → Add-ons → Install from repository → PVR clients .
- Install PVR IPTV Simple Client and open its configuration.
- Add your received M3U URL to the playlist configuration and save it.
- Enable the client and allow Kodi to load the channel list.
Share your Windows version and player name when asking for help.
WhatsApp help ↗07 VLC Media Player M3U playlist route Open your supplied M3U playlist directly in VLC.
Open an M3U network playlist
- Install VLC Media Player from the official VideoLAN website.
- Open Media → Open Network Stream, or use Ctrl + N.
- Paste your complete received M3U URL into the network address field.
- Select Play and wait for the playlist to load.
- Open View → Playlist to browse the available items.
This method requires an M3U link. A portal address alone is not an M3U playlist. Menu names may vary depending on your language and operating system.
Download VLC from VideoLAN ↗If VLC does not load the playlist, mention your operating system.
WhatsApp help ↗Need a plan or installation help?
Choose a Dreambox IPTV subscription that matches your devices, or contact us with your device model and player name if you need help setting everything up.
Dreambox IPTV · Support
Find the problem. Follow the right fix.
Having trouble with Dreambox IPTV? Start with the symptom that best matches what you see. Each section below gives you a short troubleshooting route without making you work through an unrelated support flow.
Picture stutters or keeps loading.
First determine whether the problem happens on one channel or across several streams.
- Check your connection If possible, use a network cable or move closer to your Wi-Fi router.
- Test another stream Try another channel or use a lower picture quality if that option is available.
- Restart the player Fully close the IPTV app and check whether other devices are using a large amount of bandwidth.
If buffering continues after these checks, include your device model and player name when contacting support.
Buffering support ↗The IPTV app will not install.
Not every IPTV player is available for every device or operating-system version.
- Check compatibility Confirm that the player supports your exact device model and software version.
- Check storage space Free some storage if necessary and restart the device before trying the installation again.
- Use an official source Install the player through your device's app store or the official website of the player developer.
Tell support the exact device and the name of the application you are trying to install.
Installation support ↗Login does not work.
A small typing error or the wrong login method can stop your Dreambox IPTV account from loading.
- Compare your details Carefully check your username, password and the complete server address you received.
- Check the login method Use Xtream Codes, M3U or portal information according to the details supplied for your account.
- Confirm activation Make sure your Dreambox IPTV subscription has been confirmed and is active.
Do not send passwords publicly. Contact support directly if your supplied account information is still rejected.
Login support ↗The TV guide is not loading.
The electronic programme guide can sometimes load separately from the channel list.
- Allow time to synchronise Keep your player connected to the internet and allow the programme data enough time to load.
- Refresh the EPG Use your player's option to manually refresh or update the electronic programme guide.
- Verify the source Check that the correct EPG link or source is associated with your playlist.
If the programme guide still remains empty, tell support which player you use and whether the channels themselves work.
EPG support ↗Give support the useful details first.
This can reduce unnecessary back-and-forth.
For example your TV, Fire TV, phone or TV-box model.
Tell us the exact app or player you are using.
Include the error message or briefly describe the behaviour.
Need an answer beyond troubleshooting?
Browse common Dreambox IPTV questions or ask us directly about current packages and available options.